Continuous Improvement Specialist - Digital & Change Management

Main Responsibilities

• Lead and support the digitalization of administrative processes using low-code/no-code platforms (e.g., Power Apps, Power Automate, etc.).
• Collaborate with business units to map current processes, identify inefficiencies, and design optimized digital workflows.
• Apply Lean methodologies to streamline operations and eliminate waste.
• Drive change management initiatives to ensure successful adoption of new digital tools and processes.
• Promote awareness and exploration of AI possibilities
• Provide training and support to end-users and stakeholders.
• Monitor and report on the impact of digital transformation initiatives.

Profile

• Bachelor’s degree in Business, Engineering, Information Systems, or a related field;
  3–5 years of experience in digital transformation, process improvement, or a similar role;
• Proven experience with low-code/no-code platforms, and AI tools;
• Solid understanding of Lean principles and continuous improvement methodologies;
• Experience in change management and stakeholder engagement;
• Excellent communication skills in Portuguese and English (written and spoken), German and/or Spanish is a plus;
• Strong analytical and problem-solving abilities;
• Project management skills and agile methodologies;
• Capability to work with autonomy, methodical and self-organized;
• Results oriented with high quality standards;
• Team player with good communication skills;
• Creativity and “out of the box thinking” to challenge the status quo and generate new ideas, methods and ways of working.