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Sales Back Office m/f

Sonae Arauco is one of the world’s largest companies of wood-based solutions. Placed in 9 countries, Sonae Arauco has 23 industrial and commercial plants, and sells its products in over 75 countries. We have an industrial soul and believe in lasting partnerships. We create inspirational wood products for a better life, a better future and a better planet. Every employee is unique to us and the value of our company lies in its individuality. Therefore, we strive to attract and retain exceptional people.




  • Collect, register and confirm commercial orders
  • Initiate orders at customers based on available big data
  • Monitor the order flow of each order
  • Coordinate and prepare documentation needed for dispatch of each order
  • Collect and follow customer claims
  • Issue credit notes regarding claims processes
  • Provide customer support
  • Handling Marketing material request
  • Be involved in projects that impact Sales Back Office areas
  • Identify and implement process improvements in Sales Back Office area




  • Customer service orientation B2B;
  • Excellent communication skills (written and oral);
  • Good conflict management skills
  • Ability to work in a team environment, as well as to collaborate with pairs;
  • Good proficiency in SAP, MS Office and Sales Force;
  • Fluency in English, German and/or French
  • Experience in sales (preferential minimum of 3 years)


Are you interest in this?

Send us your application to our careers.sonaearauco.com or Gerard.Veelenturg@sonaearauco.com

For further questions please contact Mr. Leo Jager, +31 629 389 369

Sonae Arauco, taking people further.


For more information, please contact the HR Department - rh@sonaearauco.com 


For more information, please contact the HR Department - HR@sonaearauco.com 

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